Frequently Asked Questions
Everything you need to know about shopping with OVERTAKE.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing time at our warehouse usually takes 24-48 hours before the order is dispatched.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition with packaging intact. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
OVERTAKE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What should I do if my item arrives damaged?
We apologize for the inconvenience. Please contact our support team within 48 hours of delivery with your order number and photos of the damage, and we will arrange a replacement immediately.